FAQs

General questions

What does it cost to use TalentPuzzle?

There is no charge for employers to use TalentPuzzle. TalentPuzzle takes a small percentage of the placement fee once a placement has been made.

Who uses TalentPuzzle?

Our clients span from small start-ups right through to FTSE 250 companies.

What fees are posted on TalentPuzzle?

The fee is determined by the employer and depends on industry, location and seniority. The average fee posted on TalentPuzzle is currently 16%.

I have an ATS – do I still need TalentPuzzle?

TalentPuzzle complements your ATS. It helps you to accurately measure and manage the performance of your vendors and gives you access to a powerful marketplace that can fill any specialist vacancy imaginable. TalentPuzzle can be tailored to work with your ATS.

Why would a recruitment supplier give up part of their fee?

Suppliers see TalentPuzzle as their outsourced sales force, giving them access to new clients and hundreds of vacancies. Additionally, TalentPuzzle manages the contractual and billing relationships with the employer.

I have a PSL – why do I need TalentPuzzle?

We encourage employers to upload their PSL onto TalentPuzzle in order to centralize all of their supplier-interactions. Our comprehensive reporting functionalities give employers detailed information about every aspect of their suppliers’ performance.

Can recruitment suppliers see my contact details?

In the interest of privacy, all vacancies are posted anonymously. Your contact details will only be displayed once you have expressly engaged with an agency.

Do we lose the direct relationship with agencies by working through TalentPuzzle?

Not at all. TalentPuzzle actively encourages the two parties to speak and build a relationship. As soon as an agency is engaged on a vacancy, the employer's contact details are released. By enabling you to identify the most effective suppliers, TalentPuzzle lets you focus all your attention on the ones that work best for you. 


Questions on payments and terms

How do the terms work on TalentPuzzle?

One of the key benefits of TalentPuzzle is our standard set of terms for employers and suppliers, reducing the time you spend on administering and negotiating multiple terms. In some cases, we accommodate special variations -- in these cases, all suppliers working on the vacancy must explicitly agree to any variation.

Who has candidate ownership?

A recruitment supplier owns a candidate for 180 days after initial CV submission. If the employer hires the candidate during this period for any role within the company, the employer owes the supplier a placement fee.

What is the rebate period?

If you aren’t fully satisfied with the candidate within the first 60 days, TalentPuzzle gives you a 100% refund unless otherwise agreed. There is a standard 60 day 100% rebate period, unless agreed otherwise.

 
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Identify the best agencies at fees you set

The TalentPuzzle marketplace enables you to post your vacancy, set the recruitment fee, and anonymously reach out to our global network of thousands of vetted and reviewed recruitment suppliers. Our recommendation technology highlights those suppliers who will deliver the best quality candidates.

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Manage your agencies centrally

Centralise all of your recruitment supplier interactions through the TalentPuzzle Vendor Management tool. Invite your preferred suppliers onto TalentPuzzle and distribute your vacancies with just one mouse click. If they can’t fill it, open it up to over 1,000 rated suppliers on our marketplace. You also benefit from a single billing relationship and zero negotiation on terms.

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Full reporting on agency effectiveness

Benefit from our rich reporting functionality covering all of the recruitment activity across your organisation. Download reports on spend, supplier performance and time to hire. With data from thousands of marketplace transactions you can accurately benchmark the performance of your existing preferred suppliers.

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Marketplace: Get access to all live jobs posted by hundreds of employers. You can easily search by industry, job function and location.
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Dashboard: Centrally manage all vacancies on the dashboard and take control over all supplier interactions.